Privacy Policy

1. Information We Collect

When you use Velvet Supplies, we may collect the following personal information:

• Name, email address, and phone number
• Shipping and billing addresses
• Order history and preferences
• Payment information (processed securely via Razorpay)
• Device and browser information for analytics

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Provide customer support
• Improve our products and services
• Send promotional communications (with your consent)

3. Payment Security

All payments are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not store your credit card or debit card details on our servers. Your payment information is encrypted and handled entirely by Razorpay.

4. Data Sharing

We do not sell your personal information to third parties. We may share your information only with:

• Shipping partners (to deliver your orders)
• Payment processors (Razorpay)
• Analytics services (to improve our website)

5. Cookies

We use essential cookies to keep you signed in and remember your cart. We may also use analytics cookies to understand how visitors use our website. You can disable cookies in your browser settings.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of promotional communications

7. Contact Us

If you have questions about this privacy policy, please contact us at info@velvetsupplies.com.